Privacy Policy

1. Introduction

Welcome to ZukLab ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content generation platform.

By using ZukLab, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, username, password)
• Payment information (processed securely through third-party payment processors)
• Content you create, including prompts, images, videos, and other generated content
• Communications with us (support requests, feedback, inquiries)
• Profile information and preferences

2.2 Automatically Collected Information

• Usage data (pages visited, features used, time spent)
• Device information (IP address, browser type, operating system)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Generate AI content based on your prompts and preferences
• Communicate with you about your account, service updates, and support
• Monitor and analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Enforce our Terms of Service and content safety policies
• Comply with legal obligations and protect our rights

4. Content Storage and Retention

Generated content (images, videos, and other media) is stored temporarily for your convenience. Please note:

• Content is stored for 7 days from the date of generation
• After 7 days, content may be automatically deleted
• We recommend downloading and saving your content before it expires
• Content URLs point to external storage systems and may become inaccessible after expiration

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Content Safety and Moderation

ZukLab is committed to maintaining a safe and professional environment. We employ automated content safety detection systems to:

• Detect and prevent NSFW, explicit, or inappropriate content
• Block prohibited content before generation
• Review generated content for compliance with our policies
• Maintain content quality and safety standards

Content that violates our safety policies may be blocked, removed, or result in account restrictions.

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and associated data
• Opt-out of marketing communications
• Manage cookie preferences through your browser settings
• Export your generated content before it expires

To exercise these rights, please contact us at the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings, but disabling cookies may limit certain features of our platform.

10. Children's Privacy

ZukLab is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using ZukLab, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of ZukLab after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: